ELVONIRA Warranty

ELVONIRA Official is pleased to offer quality watches with a comprehensive warranty to ensure our customers’ total satisfaction.

Warranty Duration:

Our watches come with a 12-month warranty against manufacturing defects and operational failures, valid from the date of purchase.

Warranty Coverage:

The warranty includes:

• Defects in the watch mechanism.

• Manufacturing faults in the dial or case.

• Operational issues arising under normal use, following the instructions in the user manual.

Warranty Exclusions:

The warranty does not cover:

• Damage resulting from improper use, accidents, or negligence.

• Natural wear and tear, including scratches on components and discoloration of materials.

• Water damage, except for watches specified as water-resistant.

Warranty Claim Procedure:

If you need to activate the warranty, please send the following information to our official support email at thomas-cfa@hotmail.com

• Order number.

• Detailed description of the problem.

• Proof of purchase.

Our team will review the information and provide guidance on the next steps, including how to send the product for analysis if necessary.

Note: The above warranty procedures apply for watches purchased directly from our website. If you have purchased your product from other stores, please contact the seller directly to request warranty service.